Privacy Policy

Last Updated: May 2026

Introduction

Welcome to HAIDI. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order history
• Payment information (processed securely through our payment providers)
• Device and browsing information

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order updates and notifications
• Improve our products and services
• Prevent fraud and maintain website security
• Send promotional offers and marketing communications (you may unsubscribe at any time)

Payment Security

All payments are processed through secure payment gateways. HAIDI does not store your complete credit or debit card details.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can disable cookies through your browser settings if you prefer.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted third-party service providers, including:

• Payment processors
• Delivery partners
• Website hosting providers
• Marketing and analytics services

These providers only receive information necessary to perform their services.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent for marketing communications

To make any request regarding your personal information, please contact us.

Data Retention

We retain customer information only for as long as necessary to provide our services and comply with legal obligations.

Contact Information

If you have questions regarding this Privacy Policy, please contact us:

HAIDI
Email: haidiclothing@gmail.com
Phone / WhatsApp: 076 079 1591
Sri Lanka

Policy Updates

HAIDI reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.