Terms & Conditions

Last Updated: May 2026

Welcome to HAIDI

Welcome to HAIDI. By accessing or using our website (www.haidi.lk), you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with any part of these terms, please refrain from using our website.

Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.

HAIDI reserves the right to:

• Correct any errors, inaccuracies, or omissions.
• Change product information or pricing without prior notice.
• Discontinue products at any time.
• Refuse or cancel orders if necessary.

Orders

Once an order is placed, you will receive an order confirmation.

HAIDI reserves the right to refuse or cancel any order due to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete or incorrect customer information

If payment has already been processed for a cancelled order, a refund will be arranged where applicable.

Pricing & Payments

All prices displayed on our website are in Sri Lankan Rupees (LKR).

We accept approved payment methods available at checkout. All transactions are processed through secure payment gateways.

HAIDI does not store complete credit or debit card information.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier services, weather conditions, public holidays, and other unforeseen circumstances.

Customers are responsible for providing accurate delivery information.

Please refer to our Shipping Policy for detailed shipping information.

Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchange Policy.

Key points include:

• Exchange requests must be made within 24 hours of receiving the order.
• Items must be unused and in original condition.
• Size exchanges are accepted for the same item only.
• Discounted and sale items are not eligible for exchange.

Please review our Returns & Exchange Policy for full details.

Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, designs, text, and branding, is the property of HAIDI and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

When using our website, you agree not to:

• Violate any laws or regulations.
• Submit false or misleading information.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of the website.

Limitation of Liability

HAIDI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the value of the product purchased.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

HAIDI reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will take effect immediately upon being published on this website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

HAIDI
Phone / WhatsApp: 076 079 1591
Email: haidiclothing@gmail.com
Website: www.haidi.lk
Sri Lanka